General Terms and Conditions
Thank you for shopping at Rimzart.co
If you are facing a problem with your purchase, we are here to help.
Scope
These general terms and conditions shall apply on all orders placed from Rimzart.co.
Privacy and Protection
Website Contents
Unless otherwise noted, all materials, including images, illustrations, Prints, goods, designs, icons, photographs, video clips, written and other materials that are part of our Website (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Rima Alrokh. The Website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Rima Alrokh and our other trademarks appearing at this Website are the trademarks of Rima Alrokh.
You may NOT download or copy the Contents and other downloadable materials displayed on the Website for your personal use or any use. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may NOT reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software.
By purchasing a Print(s) from us you understand that the purchase is not exclusive and you do not own the copyrights of the purchased Print(s). You understand that you can NOT copy, reproduce, or distribute the Print(s) for any commercial reasons (as stated in the above paragraph) without written consent from the artist, Rima Alrokh.
Information about client
Upon order placement, client shall inform Rimzart in writing about medium picked, size, quantity, frame colour of the artwork chosen and provide us with his/her full name, contact number and delivery address.
Client shall be responsible for the consequences of providing incorrect or incomplete information,
Orders
Once your order has been placed, we will email you your receipt with your order number confirming your purchase. If we are unable to fulfil your order request for unforeseen reasons or unable to process your order on time due to delays seasonal holidays or large increase in orders, we will notify you.
Delivery
All orders are shipped via DHL or other express courier. Shipping time and rates vary based on destination.
⦁ Europe, United kingdom, United States and Canada: Standard Shipping 5-6 business days, without customs delay if applicable.
⦁ GCC and Africa business 3-4 days, without customs delay if applicable.
Processing your order may take up to 3-5 business days to prepare before shipment. Though, we try to process and ship orders as fast as possible.
We deliver to worldwide. You will be notified by email when your order is shipped by the delivery option stated in your request, unless there are unforeseen reasons or time delays in which we will notify you. Orders are deemed completed at the time of delivery to the address supplied in your order.
All Prints are shipped from Amman, Jordan. It is the customers responsibility for any payment of import charges, duties and/or taxes whether domestic or international.
Liability
Rimzart liability is limited to damaged or lost products that are subject to this agreement and limited to the value paid for the products.
Customers should NOT clean Acrylic prints with chemicals. We are not liable to any damage due to misuse.